FAQs

SHIPPING TIMES
My current production time is: 3-5 days from the time the order is placed
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RUSH ORDER SHIPPING
If you need an order asap please contact me and we can work it out. Additional rush order fee may apply.
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CARE INSTRUCTIONS
Do not use high heat such as a dryer or iron. The elastic will shrink and or melt under high heat. Hand wash cold with a delicate soap if needed. If you need to machine wash it is best to place inside a garment bag or wash inside of the organza bag that it came packaged in. Hang Dry.
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ATTENTION INTERNATIONAL CUSTOMERS:
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
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RETURNS & EXCHANGES
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
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THE FOLLOWING CAN NOT BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-Custom or personalized orders
-Intimate items such as underwear (for health/hygiene reasons)
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CONDITIONS OF RETURN / EXCHANGE
Buyers are responsible for return shipping costs. If the item is not returned in its original condition (new and unused), the buyer is responsible for any loss in value. Please contact me for return / exchange instructions.
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SIZING DETAILS
Each listing has a size chart photo. Scroll through the listing photos to reveal. If you have any questions regarding sizing or custom sizing please feel free to message me.
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CUSTOM CREATIONS AND PERSONALIZED ORDERS
Don't see a color you like? No problem. Simply contact me and we will get you the color you need. Need a custom one of a kind piece? I love creating custom designs for any event! Send over a message with your ideas and any reference photos or colors to get a quote on your custom piece! Great for cosplay, burlesque or a special night with a special someone.